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Can't unlock level 1 on piano cannot load Air(in C, parțial)

Posted: Sun Apr 28, 2019 9:40 am
by avpcoolzero
The application won't launch this unlock level 1 song and I am not able to go further with learning piano, I've got a year of premium subscription. It keeps saying try again later already for 2 weeks... Can you help me

Re: Can't unlock level 1 on piano cannot load Air(in C, parțial)

Posted: Sun Apr 28, 2019 9:46 am
by avpcoolzero
Every other song I try to launch is loading without problem, on Air(in C, parțial) says Unfortunately we couldn't load this song please try again later. And it is like this for 2 weeks alredy :oops:

Re: Can't unlock level 1 on piano cannot load Air(in C, parțial)

Posted: Mon Apr 29, 2019 12:41 pm
by anton.ys
avpcoolzero wrote:
Sun Apr 28, 2019 9:46 am
Every other song I try to launch is loading without problem, on Air(in C, parțial) says Unfortunately we couldn't load this song please try again later. And it is like this for 2 weeks alredy :oops:

Hi! Could you try the following and see if it helps:
  1. Launch Yousician app and go to Settings;
  2. Under the Game tab tap Clear cached songs;
  3. Try to play the song you're having troubles with.