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By BrunoC6
#6004
Hi Chris, sorry to hear that.

Unfortunately this happened to other users too and we are working to fix this. Meanwhile, can you answer this question:
- Did you get the progress by playing skill tests in succession and then exiting or closing the application OR by playing single mission after single mission?
By Spinningwoman
#6088
The original poster was a Ukulele user, so he can't have been advancing via skill tests because there aren't any, as far as I can see. Which makes it even worse if we lose progress, of course. I hope you are looking into this and not just waiting for him to reply - maybe he has given up?
By Kvnbear
#6330
This happened to me as well (ukulele). I had made pretty good progress my first few days just playing right through making level 4, but now I am at 0 :(
By mrbrown2607
#6375
This happened to me as well. I got the program with free trial at piano premium, worked through piano course going level by level the after reaching level 2 closed the app. Re-opened the next day and not only was all my progress gone but it also switched me to guitar? now I have a premium trial of guitar which I don't really want and had to start again on piano with lesson restrictions!

I want a 7 day premium trial at piano.
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