Having difficulties with Yousician? Look here for help. Check the stickies first!
By drakenberg
#6264
I have been starting recently with Yousician but had to notice that songs most of the times load very s-l-o-w, sometimes are even timed out. Also, on a Mac Book Air, the fan starts as long as the Yousician app is running. My internet connection is fine though and other downloads have the usual speed. What's going on?

Thx
By andrew.ys.bells
#6279
Hi drakenberg,

Thanks for the report.

Unfortunately the problem seems to be caused by your local network; it's definitely occurring due to slow connection to our servers. Please make sure there is nothing preventing Yousician from accessing the Internet. Are there any other applications running on the background?
By Antmax
#6295
It does take a little while for me but not a problem. However I noticed that every time I start the app the songs I have been playing are reloaded again when I thought the save songs to your device toggle in settings would allow the song to be stored on my HD permanently.

Perhaps that is mobile devices only? It doesn't seem to work for windows. It's only stored temporarily till I shut down.
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