Having difficulties with Yousician? Look here for help. Check the stickies first!
By deivijs123
#12073
Hello, I applied to your 7 day free trial, now for some reason you guys just desided to take 120eur from my bank account, without any authorization. I would like to request a refund for this payment. :oops: :!: :?:
By nocnyptak
#12075
The reason was clear: You authorized system to charge you when you signed up for subscription with 7 days trial. Simple.

It does say on the front page that 7 day trial comes with annual subscription and if you don't like the app you need to cancel subscription. System charged you because you used 7 days trial and you did not cancel.



Of course it is highly recommended to enjoy your annual subscription instead of making faces now... But you can still write to support@yousician.com and kindly ask for support because you failed to cancel before trial expired.
By sailormccall
#15579
You charged my account today and I signed up for the program last Saturday. I thought you were billing $15/month, not all at once? Can I get my money refunded and be charged monthly?
long long title how many chars? lets see 123 ok more? yes 60

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