- Thu Oct 25, 2018 3:44 am
I complained to Yousician and I received their response in 1 day. This is the reply:
"Thanks for reaching out to us!
We are an education services provider and as such, strive to provide you with the best tools possible, for you to reach your musical goals. In order for us to keep the software up to a high standard and improve the overall code quality of Yousician, we are continuing with the sunset of the song upload feature.
The sunset started in June when user uploaded songs were changed to private. Backing track support ended recently and the song upload feature has been removed with 2.58 update version to the app. Unfortunately other technical changes have made the maintenance of user uploaded songs unsustainable and they will be gradually removed from the app.
I am really sorry for the inconvenience this has caused you and thank you for your understanding."
I am glad that I received their response so quick, but I am not happy with their decision. One of the biggest motivation is that I can import musicxml format from the songs that I used to love when I was young. I listened to them again and again, and start playing piano from the notes I can found in the Internet. For example, I could not believe I play "Canon in D" which I uploaded to "my songs", so I played again and again. Your classes are great, but it does not fit into everybody's learning style.. And it does not have all the songs that people feel connected to and are inspired.
Based on my experience, uploading musicxml (I didn't try other formats) is not always working. It is probably due to complex coding issues between musicxml and Yousician's structure. I am also fine with Youcisian changing 'uploaded songs' to private. But I don't understand it said "the maintenance of user uploaded songs unsustainable" since I am not an IT guy.
I am a premium Yousician pay members and I am glad that I found this app helping me in learning music. But I am very disappointed by this decision. And I hope Yousician is not like many other software / app / platform which only focus on maximizing profit eventually forget what is the mission of this platform.