Having difficulties with Yousician Guitar? Found a bug in the game? Post it here.
By specialallegedlute
#15766
I've already contacted your support team. I got a response that someone from the "specialists team" would be with me as soon as possible. No response yet. Yes I have checked my email. Yes I have checked my spam folder. Yes I have refreshed the page numerous times. I signed up for premium plus thinking oh 14.99 a month isn't bad. Until you charged me 180 dollars and caused two overdrafts on my bank account. Really deceptive putting the monthly price in bold letters and then charging me the fine print. DO NOT BUY PREMIUM OR PREMIUM+. They will charge you after you cancel, during the free trial, and charge more than you bargained for. There are dozens of complaints one that I saw on this very forum that have similar billing issues to mine. It's a shame because this app is actually a really good learning tool. I can switch chords now thanks to it. It isn't worth being scammed over though. Here's a bunch of links and screenshots to reviews from people with similar issues. For some you will have to filter by negative or just scroll through. I'll continue commenting with more App Store reviews

https://www.reddit.com/r/yousician/comm ... _account/z

https://m.facebook.com/story.php?story_ ... 7&sfnsn=mo

https://amp.reddit.com/r/Guitar/comment ... _took_120/

https://www.trustpilot.com/review/yousi ... en&stars=1

https://appgrooves.com/app/yousician-le ... d/negative

https://yousician.com/forum/viewtopic.php?t=2887

https://www.commonsensemedia.org/app-re ... iews/adult

EDIT: Attachments are showing in preview but not in the actual post. Whatever. All the attachments can be found by scrolling through the Play Store reviews of Yousician.
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