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I wan't to cancel my subscribtion

Posted: Wed Feb 06, 2019 8:05 am
by skumppa
Hey, i thought i cancelled my sub 2months ago. Still it is charging me.. I thought yousican was nice at first, but i cancelled it and it is still billing me. Can i get help?

Re: I wan't to cancel my subscribtion

Posted: Wed Feb 06, 2019 11:49 pm
by key7184
Did you figure it out? I’m having the same issue... it’s still charging

Re: I wan't to cancel my subscribtion

Posted: Thu Feb 07, 2019 9:10 am
by anton.ys
Hi!

Could you please submit a support request here: https://yousician.zendesk.com/hc/en-us/requests/new

Our team will be happy to help you resolve the issue with billing. Thanks!

Re: I wan't to cancel my subscribtion

Posted: Fri Aug 09, 2019 6:19 pm
by jim beth owens
I have submitted multiple "tickets" to try to get my subscription canceled. I have been at it a month and they are still charging me! I am about to lose it!!!

Re: I wan't to cancel my subscribtion

Posted: Mon Aug 12, 2019 4:28 pm
by humancapital6
I'm having the same problem. Unlike most subscription services, yousician binds you to an annual contract, while it looks like your doing Monthly, youre in fact charged for entire year just broken into monthly payments.

I submitted a ticket an hour ago and I'm irate. If it's not cancelled I will get on every social media platform possible to expose this, it's a cheap tactic and honestly I'm appalled. I suggest you all do the same if yousician hasn't cancelled your annual already. Word of mouth is power. Leave reviews, post on Reddit, review on the apple and play store. Expose them for predatory sales tactics. It's really disgusting.

Re: I wan't to cancel my subscribtion

Posted: Mon Aug 12, 2019 7:41 pm
by kundalinishay
Have you heard anything back? I'm in the same shitty situation.