- Sun Oct 01, 2017 2:42 am
Recently one of updates removed midi sounds of unplayed tracks that usually played as background track. If this is what you experience I would suggest writing to support team and opening tech ticket requesting it back. The more requests the bigger chance they will bring them back.
These days you need to paste a link to you tube/dropbox/Soundcloud track to load it as background track. If this is what you tried and you had no sound then check your audio settings. Also, try to restart app/device. If everything seems ok from your side and other songs loads properly then the track may be corrupted. If you are sure this is not the case then write to support team and open tech ticket.
A <Submit a request> link can be found at the bottom of each FAQ in knowledge Base. In the YS app you can follow to Settings > Support > Contact
Margo - Yousician piano level 13, uke level 8, guitar level 10, bass level 9, vocal level ^
Waiting for my uploads recovery